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Individual membership

This form of membership is suited for people who wish to travel independently and only need the help of Cambridge Dial-a-Ride to make the journey, for example, to visit friends or relatives, to attend community groups, or to make shopping trips. An annual Membership fee is payable and fares are charged at the time of travel for each journey made with Cambridge Dial-a-Ride.

Cambridge Dial-a-Ride offers assistance to its individual passengers in boarding and leaving its buses and in relation to security during the journey, but we are not able to offer support once your destination is reached. However, as a member you will be able to bring a friend or relative as your official escort to help and accompany you on your outing. A reduced escort fare is charged for each journey.

We can also liaise with Cambridge Shopmobility in both the Grafton Centre and Cambridge city centre to secure the use of a wheelchair, mobility scooter, and/or the help of one of their escorts for your shopping trip.

Members living within the City of Cambridge or in a closely neighbouring village are eligible to use Cambridge Dial-a-Ride’s City Service on any weekday (Monday – Friday). This includes Cambridge Dial-a-Ride’s group travel arrangements from your area of the city to one of the big food supermarkets on specified days of the week. You can check which neighbouring villages are included in these services by referring to our City Services where there is also information on the days for the supermarket trips from your part of the city.

Members in South Cambridgeshire or in one of the villages close to Cambridge in East Cambridgeshire are eligible to use our County Services. Depending upon your village our services will generally be available to you on a weekly or two-weekly basis. You can check your village and the service we can offer there by referring to our County Services.

You can apply for individual membership of Cambridge Dial-a-Ride using the individual membership application form. Click the link below to download the form, print, complete and then return to us by post or e-mail. Alternatively you can contact us by telephone or post to request an application form.


Call to book your ride 01223 506335 Email us